Terms of service

Effective Date: 14/05/2026

Welcome to Ragav Collection. By accessing our website, browsing products, or placing an order, you agree to these Terms & Conditions.

1. Business Information

Business Name: Ragav Collection
Legal Name: Mufid
Business Type: Proprietorship
GSTIN: 24DPIPM9871M1Z1

Registered Address:
Floor No. 6, Building No. 5
Mufid
Ahmedabad Bypass
Ahmedabad, Gujarat – 380001
India

2. Use of Website

You agree to use this website only for lawful purposes and in a manner that does not:

Violate applicable laws or regulations
Misuse the website or its services
Interfere with website security or functionality
Attempt unauthorized access to any account or system
Submit fraudulent or misleading information

3. Products & Product Information

We make reasonable efforts to provide accurate product descriptions, photographs, colours, sizes, specifications, and prices.

Minor differences may occur due to screen settings, lighting, photography, manufacturing variations, or packaging.

Product availability may change without prior notice.

4. Pricing

Prices displayed on the website may change from time to time without prior notice.

Ragav Collection reserves the right to correct genuine pricing, technical, typographical, or product-information errors and, where reasonably necessary, cancel or modify an affected order in accordance with applicable law.

5. Orders

Placing an order constitutes a request to purchase the selected products.

Orders are subject to:

Product availability
Successful payment confirmation
Verification of order details
Successful processing by Ragav Collection

We reserve the right to cancel an order where reasonably necessary, including cases involving suspected fraud, incorrect pricing, unavailable products, or technical errors.

6. Payments

Payments may be processed through authorized third-party payment providers.

Customers are responsible for providing accurate payment and billing information.

Ragav Collection will never ask customers to share OTPs, UPI PINs, CVVs, card PINs, or banking passwords.

7. Shipping & Delivery

Orders are shipped according to our Shipping Policy.

Estimated delivery times are indicative and may vary because of courier delays, weather conditions, holidays, remote locations, transportation issues, or other circumstances beyond our reasonable control.

8. Returns & Refunds

Returns, exchanges, cancellations, and refunds are governed by our Return & Refund Policy.

Customers should review the applicable policy before placing an order.

9. Intellectual Property

Unless otherwise stated, website content including logos, text, graphics, photographs, product descriptions, designs, and other materials is owned by or lawfully used by Ragav Collection.

Unauthorized reproduction, copying, modification, distribution, or commercial exploitation of protected content is not permitted.

10. Third-Party Services

Our website may use third-party services such as payment gateways, courier companies, hosting providers, analytics services, and other technology providers.

Third-party services may operate under their own terms and privacy policies.

11. Customer Information

Customers must provide accurate information when creating an account or placing an order.

You are responsible for ensuring that the information provided to us is complete and correct.

The collection and use of personal information are governed by our Privacy Policy.

12. Website Availability

We aim to keep our website available and functional, but uninterrupted or error-free access cannot always be guaranteed.

The website may occasionally be unavailable due to maintenance, technical issues, updates, or circumstances beyond our reasonable control.

13. Limitation of Liability

To the extent permitted by applicable law, Ragav Collection will not be responsible for losses arising from circumstances beyond our reasonable control, including third-party service failures, courier delays, technical interruptions, or unforeseen events.

Nothing in these Terms is intended to exclude or limit consumer rights that cannot legally be excluded.

14. Governing Law

These Terms & Conditions are governed by the applicable laws of India.

Any dispute relating to the website, products, orders, or services shall be handled in accordance with applicable Indian law.

15. Changes to These Terms

Ragav Collection may update these Terms & Conditions from time to time to reflect changes in our business, website, services, or applicable legal requirements.

The updated version published on this page will apply from its stated effective date.