Privacy policy

Effective Date: 14/05/2026

At Ragav Collection, we respect your privacy and are committed to protecting the personal information you provide while using our website, browsing products, or placing an order.

1. Business Information

Business Name: Ragav Collection
Legal Name: Mufid
Business Type: Proprietorship
GSTIN: 24DPIPM9871M1Z1

Registered Business Address:
Floor No. 6, Building No. 5
Name of Premises/Building: Mufid
Ahmedabad Bypass
Ahmedabad, Gujarat – 380001
India

2. Information We Collect

We may collect information such as:

Full name
Mobile number
Email address
Billing and shipping address
PIN code
Order and purchase details
Payment/transaction information
Customer-support communications
Device, browser, and website usage information

3. How We Use Your Information

We may use collected information to:

Process and deliver orders
Confirm payments
Provide order and shipping updates
Process returns and refunds
Respond to customer queries
Improve our products and website
Prevent fraud and unauthorized transactions
Maintain business records
Comply with applicable legal requirements

4. Payment Information

Payments may be processed through authorized third-party payment gateways.

Ragav Collection does not intentionally store complete card numbers, CVV numbers, UPI PINs, OTPs, or banking passwords.

Never share your OTP, UPI PIN, CVV, card PIN, or password with anyone claiming to represent Ragav Collection.

5. Cookies

Our website may use cookies and similar technologies to:

Keep the website functioning properly
Remember preferences
Understand website traffic
Improve website performance
Improve the shopping experience

You can manage or disable cookies through your browser settings, although some website features may be affected.

6. Sharing of Information

We may share necessary information with trusted service providers such as:

Payment processors
Courier and logistics partners
Website hosting providers
Technology providers
Analytics or customer-support providers

Information may also be disclosed where required by applicable law or a lawful government or regulatory request.

We do not sell your personal information as a standalone commercial product.

7. Data Security

We take reasonable measures to protect personal information from unauthorized access, misuse, loss, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

8. Data Retention

Personal information may be retained for as long as reasonably necessary to process orders, provide services, maintain transaction records, resolve disputes, prevent fraud, and comply with applicable legal requirements.

9. Your Privacy Choices

Subject to applicable law, you may request:

Access to certain personal information held about you
Correction of inaccurate information
Deletion of information where legally applicable
Withdrawal of consent where applicable
Assistance regarding privacy-related concerns

10. Third-Party Websites

Our website may contain links to third-party websites, payment services, social-media platforms, or other external services.

Ragav Collection is not responsible for the privacy practices of third-party websites. Customers should review the privacy policies of those services before providing personal information.

11. Children's Privacy

Our website is not intended to knowingly collect personal information directly from children where parental or lawful consent is required.

12. Changes to This Privacy Policy

Ragav Collection may update this Privacy Policy from time to time due to changes in our business, website, services, technology, or applicable legal requirements.

The latest version published on this page will apply from its stated effective date.